At Youth’s Opinion, we strive to ensure that you’re completely satisfied with your purchase. However, we understand that sometimes things don’t work out, so we offer a Refund and Returns Policy tailored to each item. Please review the details below:
1. Eligibility for Returns
- Condition: The item must be unused, in the same condition as received, and in its original packaging.
- Timeframe: Returns must be requested within 30 days from the date of delivery.
- Non-returnable Items: Some items, such as personalized or customized watches, may not be eligible for return. Please check the product page for specific details.
2. How to Initiate a Return
- Contact us via email at info@youthsopinion.com within the return window.
- Provide your order number and the reason for the return.
3. Refund Process
- Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5-7 business days.
4. Return Shipping Costs
- Return shipping fees are the responsibility of the customer unless the item is defective or was sent in error.
- We recommend using a trackable shipping service for returns, as we cannot guarantee that we’ll receive your returned item.
5. Exchanges
- If you would like to exchange your item for a different model, please contact us at info@youthsopinion.com to arrange the exchange.
Your satisfaction is our priority, and we aim to make the return process as smooth as possible. Thank you for choosing Youth’s Opinion!